Tel:01892 532886 Fax:01892 513274



Courtesy car handover checklist

Lets keep you on the road

Please take 5 mins to read the check list as this may save you valuable time when it comes to collecting a courtesy car or dropping off your car for repair. We will endeavour to make the handover within 15 mins, but it may take longer in some cases.

 

 

  • The handover will take 15-30 mins
  • We will have to check your car for any non accident damage, please ensure that your car is clean enough for us to check. You may be asked to sign a damage disclaimer if your car is dirty. (Car Spa Hand Car Wash is available at the entrance of our lane)
  • Driving License (as proof you can legally drive)
  • Credit/Debit card (Details taken as security e.g. parking fine)
  • Adequate insurance (we need a copy of a cover note for temporary comprehensive cover if insuring the c/car yourself)
  • Enough fuel in your car for delivery and collection
  • Have you removed Parking permits, Phone charger, Sat Nav, Dart tag etc..
  • Have you taken your house keys off of your car keys
  • Only the insured or a named driver can sign for a c/car
  • On our insurance, only the person signing can drive the c/car and we must see the paper part of your driving license
  • Tell us if you are planning to go away during repairs to your car (24 Hour c/car returns policy)
  • Your insurance company expects a duty of care to be shown towards any replacement vehicle lent to you. Any infringment can lead to your courtesy car being confiscated and you will liable for any costs incurred.

 

 

 

Managing Director. Mr. Philip Rawlingson

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Information

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  • Dear customer.

    You have chosen to accept a courtesy car from PK Motors whilst you car is with us for repairs. Courtesy cars are provided by us at your insurance company's request. The cars are leased by PK Motors and any damage caused to our cars whilst in your care must be rectified before the car goes off lease, no matter how minor the damage may seem !

    We are unable to supply a courtesy car if you are not able to provide us with your driving license as this is a legal requirement when handing over a courtesy car. We will also require credit or debit card details to use as security against the courtesy car. Card details are not taken to automatically pay an excess.

    We have a range of class A courtesy cars mostly 5 doors and all fitted with air bags. All of our cars use unleaded fuel. Air bags may not be disabled in some courtesy cars that we use. Please advise us if you plan to fit a child seat to the front passenger seat.

     

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